Familiar routines, the same faces, and help only where it is wanted.
Unity Aid provides reliable and respectful in-home support for older people who want to remain independent, comfortable and connected in their own homes.
Unity Aid supports people to live safely and independently at home.
For older people who want to stay at home, the families supporting them, and the Care Partners, Care Managers and organisations arranging that support.
If you are working out whether we can help, the fastest answer is a phone call.
Eight areas of support, from personal care to home maintenance
A referral form that takes the details once
Weekend and evening support by arrangement
Unity Aid provides eight areas of in-home support. Most people start with one or two and add others as they become useful, rather than taking the whole list.
Showering and personal hygiene, dressing and grooming, toileting and continence support, mobility, daily routines, and meal support.
General cleaning, laundry, bed linen changes, kitchen and bathroom cleaning, tidying and household tasks, and assistance with shopping.
Companionship, social outings, shopping trips, appointments, visiting friends or family, cultural and community activities, and hobbies.
Medical appointments, shopping, community activities, social visits, and other essential local travel.
Preparing simple meals, heating meals, grocery lists, dietary preferences, and encouraging regular meals and hydration.
In-home respite, support while family carers take a break, daytime support with evenings and weekends by arrangement, and flexible short-term assistance.
Continence products, toileting support, personal hygiene, and monitoring and reporting concerns to the appropriate person.
Light home maintenance, basic gardening coordination, assistance organising household services, and safety checks and reporting concerns.
Our team is here to listen, answer your questions and work out what would actually help at home. A phone call is often the quickest way to start.
How Unity Aid works, which matters more than what we list. These eight points shape how a worker turns up and how the support is run.
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The client remains at the centre of every decision.
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Services are based on individual routines and preferences.
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Support workers are matched carefully.
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Families are kept informed with the client’s consent.
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Small, consistent support teams are prioritised.
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Cultural background, language and personal history are respected.
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Support can be adjusted as needs change.
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Staff report changes in wellbeing or safety promptly.
If one of these fits, for you or for someone you are referring, we can help. If none of them quite does, ask anyway. It is a short conversation.
Six steps, and the last one keeps happening. Support is reviewed rather than set and forgotten.
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Contact Unity Aid or submit a referral
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Discuss the client’s needs, routine and preferences
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Confirm funding and service arrangements
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Match the client with a suitable worker
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Complete relevant documents and commence service
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Review the service regularly
Three short steps. The first step alone is enough for us to call you back.
In most cases, yes. Contact our team to talk through your current arrangements.
Yes. Private clients are welcome. Contact our team to talk through what you need and how often, and we will tell you plainly what we can do.
Yes, and we prefer it. Small, consistent teams are how we work.
Yes, weekends and evenings are available by arrangement.
Yes. Support is reviewed regularly and adjusted as needs change.
Unity Aid supports people across Melbourne’s eastern and north-eastern suburbs, from our office in Doncaster. If you are just outside that area, ask us anyway.
Yes. Hospitals and discharge teams can contact us directly.
Every worker is screened and checked before they start, then matched to needs, personality and preferences.
We arrange backup from the same small team where possible, so the person arriving is not a stranger.
Registered NDIS Provider
Registered for NDIS supports
National Police Check
Held by every support worker
NDIS Worker Screening Check
Held for risk-assessed roles
Registered NDIS Provider
Registered for NDIS supports
National Police Check
Held by every support worker
NDIS Worker Screening Check
Held for risk-assessed roles
Have an enquiry or want to learn more? Our team is here to provide answers and guidance. Just complete the form and we’ll get back to you quickly.
Whether you have a question or want guidance with your NDIS plan, our friendly team is here to help. Fill out the form below and we’ll get back to you promptly.
