For Referrers

Make a Referral

Quick to send, read by a person, answered either way.

For Support Coordinators, Plan Managers, Care Managers, health professionals and discharge teams. Send us the details and we will take it from there.

Who Can Refer

A Referral Can Come From Any of These

Each service names its own referral sources. Put together they come to four groups, and a referral from any of them is treated the same way.

A support coordinator and a health worker meeting a client and her daughter, papers on the table.

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The person, or their family

NDIS participants, veterans and war widows, and family members.

/002

Coordination and plan management

Support Coordinators, Recovery Coaches, Plan Managers, and DVA representatives.

A support coordinator and a health worker meeting a client and her daughter, papers on the table.

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Health professionals

General Practitioners, Occupational Therapists, Physiotherapists, Social Workers, Allied Health professionals, and community nursing teams.

/004

Hospitals and organisations

Hospitals and discharge teams, discharge planners, community organisations, and veteran support organisations.

Short Referral

Short on Time?

The client’s name, your contact details and one line about what they need. We will call you back.

Five details are enough to start. Anything else can wait for the call, and our team will ask then.

After You Send It

What Happens Next

A referral is only useful if somebody acts on it. Every one is read by a person rather than a queue, you get a call to confirm what is needed, and we answer either way, including when we cannot help.

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A person reads it

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You get a call

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We answer either way

A support worker reading a referral form and making a call.
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