Answers made simple, your NDIS questions, clearly explained.
Learn what the NDIS is, who can access it, and how it works. We explain eligibility, supports, and the scheme’s purpose so you can start your journey with confidence.
The National Disability Insurance Scheme (NDIS) provides funding to eligible Australians with a permanent or significant disability. It aims to support individuals in becoming more independent, engaging with their community, and achieving personal goals.
The NDIS is administered by the National Disability Insurance Agency (NDIA). Registered providers, such as Unity Aid, deliver the supports and services that participants select under their plans.
You may be eligible for the NDIS if you are:
Eligibility is based on how your disability impacts your daily functioning, not solely on a diagnosis. The NDIA considers areas such as communication, mobility, learning, social interaction, and self-care.
You can apply by submitting an Access Request to the NDIA. Local Area Coordinators (LACs) or Early Childhood Partners can assist you throughout the process.
You’ll need recent medical or specialist reports outlining your diagnosis, the duration of your condition, and how it affects your life.The National Disability Insurance Scheme (NDIS) provides funding to eligible Australians with a permanent or significant disability. It aims to support individuals in becoming more independent, engaging with their community, and achieving personal goals.
No. The NDIS is separate from Centrelink payments such as the Disability Support Pension. Receiving one does not automatically qualify you for the other.
Yes. However, some services may be considered mainstream or community supports and may not be funded by the NDIS. The NDIS will assess what additional supports you require.
Yes. The NDIS can fund supports for individuals with psychosocial disabilities, provided they meet the eligibility and functional impact criteria.
Discover how to apply, manage, and review your NDIS plan. Understand budgeting, management options, and what to do if your needs change.
Once approved, you’ll receive an NDIS Plan detailing your goals, the supports you’ll receive, and your total funding. You can choose to manage your plan yourself, have it plan-managed, or have it managed by the NDIA.
You can manage your plan:
Each option offers varying levels of flexibility and responsibility.
Yes. If your needs change, you can request a plan review at any time.
The NDIA sets official price limits in the NDIS Pricing Arrangements and Price Limits document. Unity Aid adheres to these guidelines to ensure fairness and transparency.
Most plans are reviewed annually. However, you can request an earlier review if your circumstances change.
You can request an internal review. If you remain dissatisfied, you may appeal to the Administrative Appeals Tribunal (AAT).
You may request a review of your plan or any NDIA decision. If still dissatisfied, you can appeal to the Administrative Appeals Tribunal (AAT). Seeking advocacy support early is recommended.
NDIS funding is categorised into:
The NDIS does not fund:
Yes. The NDIS allows you to select the provider that best suits your needs. Unity Aid is a registered provider offering tailored supports across Melbourne’s eastern and north-eastern suburbs.
Registered NDIS providers must meet strict quality and safety standards set by the NDIS Quality and Safeguards Commission. Unity Aid complies fully with these standards.
Yes. You may engage multiple providers if they align with your plan and meet your needs.
Each option offers different levels of control, paperwork, and flexibility.
Yes. These are part of Capital Supports and may include mobility aids, vehicle modifications, or home alterations to improve accessibility. Guidelines outline how these are assessed.
Absolutely. You’re in control. If you’re dissatisfied with a provider, you may switch, provided the change aligns with your plan. Inform both your current and new providers.
Registered providers must meet the standards of the NDIS Quality and Safeguards Commission. You can ask for their registration number and verify their compliance.
Yes, particularly for supports involving direct contact with participants in higher-risk settings. Using unregistered providers may involve additional risks.
The NDIS can fund supports that help you participate in employment or higher education, such as assistance with job access, skills development, or study support. These must be included in your plan and goals.
Unity Aid provides services across Melbourne’s eastern and north-eastern suburbs. Be sure to confirm that your chosen provider operates in your area.
Explore support for personal care, household tasks, community participation, group activities, employment, education, and transport.
We proudly support participants across Melbourne’s eastern and north-eastern regions.
You can reach us by phone or via our online contact form. Our friendly team is ready to help you access and make the most of your NDIS plan.
We believe in person-centred care, compassion, and empowering every participant to live a meaningful, independent life. At Unity Aid, you’ll be supported with warmth, respect, and understanding every step of the way.
A support is considered reasonable and necessary if it:
Unspent funds may not carry over to the next plan period unless specified in your plan or agreed during your review. It’s best to plan ahead and use your funds within the designated timeframe.
Learn about your NDIS rights, how to provide feedback or make complaints, and how family or carers can be involved in planning.
If you’re unhappy with your supports, speak with your provider first. If unresolved, contact the NDIS Quality and Safeguards Commission at ndiscommission.gov.au.
Yes. Family members, carers, and support people can attend planning meetings and help you set goals or manage your supports.
You have the right to:
Guidance for plan reviews, appeals, moving interstate or overseas, unspent funds, and supports for mental health or psychosocial disability.
If you move within Australia, inform the NDIA, as your eligibility and supports may change. If you move overseas for more than six months, your participation may end, as you must reside in Australia to receive NDIS funding.
The NDIA publishes the “NDIS Pricing Arrangements and Price Limits” for various supports. Providers must operate within these limits unless otherwise specified. You may ask your provider to confirm compliance.
Finding the right support can be challenging but it shouldn’t feel overwhelming. At Unity Aid, we make it simple, personal, and caring.
Have an enquiry or want to learn more? Our team is here to provide answers and guidance. Just complete the form and we’ll get back to you quickly.
Whether you have a question or want guidance with your NDIS plan, our friendly team is here to help. Fill out the form below and we’ll get back to you promptly.
